Sapporo Airport Services

Wi-fi

Free Wi-Fi is available at Sapporo Airport. To enjoy it, please connect to "NewChitose_Airport_Free_Wi_Fi" network.

You have to provide your email address to connect.

Business Services

The Business Center is located in the Domestic Terminal, 4F.

Movie Theater

Sapporo Airport has the first airport movie theater with cinema screens and 3D capability.

It is located in Domestic Terminal, 4F.

Opening hours: 9:00am - 00:00am.

Rates: ¥1,700 (adults), ¥1,400 (college and middle school students), and ¥1,000 (kids and seniors).

Museum

Sapporo Airport has a museum called The Chitose Sky Museum and it has exposed aviation items.

It is located at the international terminal.

Police Offices

Domestic Terminal: 1F

International Terminal: 2F Opening

Service hours: From 08:30 am to 07:00 pm.

Lost & found

To retrieve lost items at Sapporo Airport, please contact:

Security room of Central Leasing System. Co., Ltd.

Phone: 0123-46-5413

For lost items at JR Concourse - Phone: 0123-45-7001

Hotel

Sapporo Airport has an hotel inside the airport named Air Terminal Hotel. It offers accommodation to all passengers that need to spend the night or rest close to the airport.

luggage storage

There are lockers available at Sapporo Airport. 

smoking area

Passengers at Sapporo Airport can not smoke. 

other services

- ATMs
- Cash Machines
- Currency Exchange
- Health services
- Dressing Rooms
- Family Services
- Restaurants
- Cafés and Bars
- Mobile Charging
- Post Office
- Prayer Room
- SPA

Lounges

International Terminal

North Lounge: Fourth level. Open from 07:30 am to 09:00 pm. Services: Wi-Fi, Newspapers, Magazines, Smoking area. 

Royal Lounge: Fourth level. Open 150 minutes before the first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Smoking area.

Domestic Terminal

Al Nippon Airways ANA Suite Lounge: Second level, departures. Open from 06:30 am to last departure. Services: Snacks, Alcoholic drinks, Flight monitors, Newspapers, Magazines, Printers, Copiers. Please note it is a non-smoking facility. 

Japan Airlines Diamond Premier Lounge: Third level. Open from first to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility. 

Japan Airlines Sakura Lounge: Third level. Open from first to last departure. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals. Please note it is a non-smoking facility. 

ANA Lounge: Second level. Open from 06:30 am to last departure. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, Printers, Copiers, Smoking area.

Super Lounge: Third level. Open from 07:30 am to 08:30 pm. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, Telephones, Smoking area.